/ 01 — Case study
Bahamas National Statistical Institute
BNSI — National Statistics Portal
Redesigning how a nation finds, reads, and trusts its official data.
The Bahamas National Statistical Institute is the country's official source for census, economic, and social data. I redesigned its public portal so that anyone — from a policymaker to a student — can find, read, and trust national statistics without needing to be a data expert. As the lead UX/UI designer, I restructured the site's information architecture and visual language so official statistics finally feel as credible and usable as the institution behind them.
Overview
A look across the redesigned BNSI portal — from the homepage through methods & standards and the newsroom. Click any screen to view it in full.
/ 01 — Overview
Problem
National statistics were spread across dense, hard-to-navigate pages. Finding a specific publication, understanding a term, or interpreting a chart took real effort — and the experience didn't reflect the credibility of the institution behind it. Many people gave up before they found what they came for.
Solution
A clear, hierarchy-driven portal built around how people actually look for data: a homepage that surfaces headline indicators, a searchable publications library, an interactive data dashboard, and plain-language support pages (glossary, FAQ, legislation) that make the numbers legible and trustworthy.
/ 02 — Project details / at a glance
- Role
- Lead UX/UI Designer
- Client
- Bahamas National Statistical Institute (BNSI)
- Product
- National statistics web portal & data dashboard
- Users
- Policymakers · Researchers · Businesses · Students · Journalists
- Tools
- Figma
- Timeline
- 2024 · ~10 weeks
/ 03 — My focus
Designing for
clarity,
and trust.
My focus was making official data approachable without diluting its authority. That meant a strong information hierarchy, consistent patterns across every page, and support layers — a glossary, FAQ, and legislation context — that let non-experts interpret the numbers with confidence. I owned the information architecture and the core page templates end to end, from the homepage down to the support pages.
/ 04 — Who it's for
Many audiences,
one source of truth.
The portal had to serve very different people looking for the same thing: reliable numbers they can act on.
Policymakers
Need headline indicators and official reports to shape and defend national decisions.
Researchers & Academics
Dig into detailed datasets, methodology, and historical series for analysis.
Businesses
Track economic and labour-market indicators to plan and invest with confidence.
Public, Students & Journalists
Want quick, understandable answers and context they can cite and share.
/ 05 — The work
Finding & reading the data
The core of the portal: a searchable publications library, an interactive data dashboard, and the legislation that gives the numbers their authority. Tap any screen to view it in full.
Understanding & staying informed
Support pages that make the data legible for everyone — a plain-language glossary, a topic-grouped FAQ, and a clean template for announcing new findings.
/ 06 — Key decisions
Decisions that
built trust.
A few choices shaped how credible and usable the portal feels.
Led with headline indicators
Surfaced the four most-requested national figures on the homepage so value is visible in seconds.
Made publications searchable, not scattered
Replaced loose PDF links with a filterable library organised by topic, year, and category.
Paired every chart with its source
Each dashboard figure shows its source and last-updated date, making data citable and trustworthy.
Added a plain-language support layer
A glossary, FAQ, and legislation context let non-experts interpret data without specialist knowledge.
/ 07 — Outcome
A portal the
nation can trust.
The redesign turned a dense repository into a portal built around real questions — where headline data is instantly visible, publications are findable, and every number carries the context to be understood and trusted. Wayfinding is simpler, publications are searchable in a few clicks, and the portal now looks and behaves like a source a nation can rely on.
/ 08 — Reflection
The hardest part of statistical design isn't the charts — it's trust. Getting people to believe a number means showing where it came from, what it means, and why it matters. On BNSI, the real design work was building that credibility into every screen.